Mount Kuring-gai Public School

Grow in Knowledge

Telephone02 9457 9088

Approaching our School

From time to time parents or other members of the school community may need to approach the school in order to:

  • discuss the progress of welfare of your own child 
  • express concern about actions of others students 
  • enquire about school policy or practice 
  • express concern about actions of staff.

It is therefore necessary to have procedures that will help solve problems as soon as possible so that a safe and harmonious school environment is maintained. The best results usually flow from working together. 

These guidelines aim to: 

  • provide a guide in order that concerns are dealt with in open and fair manner
  • ensure that the rights of students, staff and parents are respected and upheld
  • support sensitivity and confidentialty 
  • help reach an agreed solution.


The academic progress of your own child

For appropriate action directly contact the child's teacher by note, by phone or at an appropriate time to dicuss any issues. 

The welfare of your own child

For appropriate action for welfare of your own child are: 

  • for minor issues directly contact your child's teacher to clarify information 
  • for more serious concerns, contact office. State nature of conern and arrange a suitable time to talk with class teacher or appropriate staff member
  • to convey information about change of address, telephone number, emergency contact, custody details, health issues etc. Please contact the office. 

Action of other students

The appropriate action for action of other students are: 

  • contact the class teacher for a classroom problem 
  • contact the stage supervisor or principal for playground problems.

Actions of a staff members

The appropriate action is to contact the teacher directly in the first instance. On occasion, concerns may cause frustration and anxiety. At such times it is always important to organise a time to talk with school staff in an unhurried and confidential atmosphere.